FREQUENTLY ASKED QUESTIONS
The questions our guests ask us most often before booking. If you can't find your answer here, just get in touch: we always reply personally.
DO I NEED A CAR TO VISIT VAL GARDENA?It's not essential: the free ski bus stop is 150 metres from the apartment and connects to the lifts, and we provide public transport passes for South Tyrol. Having a car is still convenient for exploring the valley freely.
IS THERE PARKING?Yes, a parking space is included with your stay. A garage is also available on request in winter.
HOW FAR IS THE NEAREST SKI LIFT?The free ski bus stops about 150 metres from the apartment (a 5-minute uphill walk) and connects directly to the Dolomiti Superski lifts.
HOW DOES BOOKING DIRECT WORK?Just fill in the request form with your dates: we'll reply personally with availability and price, with no intermediary commission like on Booking or Airbnb.
DO THE APARTMENTS HAVE WI-FI?Yes, free Wi-Fi is included in all apartments.
ARE PETS ALLOWED?For questions about pets, please contact us directly through the request form, letting us know the type of pet: we assess this case by case depending on the apartment available.
WHAT TIME ARE CHECK-IN AND CHECK-OUT?Standard times are confirmed along with your booking details; if you let us know in advance, we always try to accommodate specific timing needs.